Privacy Statement
WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of
the buying and selling process, we collect the personal
information you give us such as your name, address and
email address. When you browse our store, we also
automatically receive your computer’s internet protocol (IP)
address in order to provide us with information that helps us
learn about your browser and operating system. Email
marketing: With your permission, we may send you emails
about our store, new products and other updates.
CONSENT
How do you get my consent? When you provide us with
personal information to complete a transaction, verify your
credit card, place an order, arrange for a delivery or return
a purchase, we imply that you consent to our collecting it
and using it for that specific reason only. If we ask for your
personal information for a secondary reason, like marketing,
we will either ask you directly for your expressed consent,
or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw
your consent for us to contact you, for the continued
collection, use or disclosure of your information, at anytime,
by contacting us at help@alivesynbiotic.com
DISCLOSURE
We may disclose your personal information if we are required
by law to do so or if you violate our Terms of Service.
ONLINE ECOMMERCE PLATFORM
Our store is hosted on Shopify Inc. They provide us with the
online e-commerce platform that allows us to sell our
products and services to you. Your data is stored through
Shopify’s data storage, databases and the general Shopify
application. They store your data on a secure server behind
a firewall.
Payment:
If you choose a direct payment gateway to complete your
purchase, then Shopify stores your credit card data. It is
encrypted through the Payment Card Industry Data Security
Standard (PCI-DSS). Your purchase transaction data is stored
only as long as is necessary to complete your purchase
transaction. After that is complete, your purchase transaction
information is deleted. All direct payment gateways adhere
to the standards set by PCI-DSS as managed by the PCI
Security Standards Council, which is a joint effort of brands
like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of
credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms
of Service (https://www.shopify.com/legal/terms) or
Privacy Statement (https://www.shopify.com/legal/privacy).
THIRD-PARTY SERVICES
In general, the third-party providers used by us will only
collect, use and disclose your information to the extent
necessary to allow them to perform the services they
provide to us. However, certain third-party service providers,
such as payment gateways and other payment transaction
processors, have their own privacy policies in respect to
the information we are required to provide to them for your
purchase-related transactions. For these providers, we
recommend that you read their privacy policies so you can
understand the manner in which your personal information
will be handled by these providers. In particular, remember
that certain providers may be located in or have facilities
that are located a different jurisdiction than either you or us.
So if you elect to proceed with a transaction that involves
the services of a third-party service provider, then your
information may become subject to the laws of the
jurisdiction(s) in which that service provider or its facilities
are located. Once you leave our store’s website or are
redirected to a third-party website or application, you are
no longer governed by this Privacy Policy or our website’s
Terms of Service.
Links
When you click on links on our store, they may direct you
away from our site. We are not responsible for the privacy
practices of other sites and encourage you to read their
privacy statements.
Google analytics:
Our store uses Google Analytics to help us learn about who
visits our site and what pages are being looked at
SECURITY
To protect your personal information, we take reasonable
precautions and follow industry best practices to make sure
it is not inappropriately lost, misused, accessed, disclosed,
altered or destroyed. If you provide us with your credit card
information, the information is encrypted using secure socket
layer technology (SSL) and stored with a AES-256 encryption.
Although no method of transmission over the Internet or
electronic storage is 100% secure, we follow all PCI-DSS
requirements and implement additional generally accepted
industry standards.
COOKIES
Here is a list of cookies that we use. We’ve listed them here
so you that you can choose if you want to opt-out of cookies
or not.
_session_id, unique token, sessional, Allows Shopify to store
information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from
the last visit, Used by our website provider’s internal stats
tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to
the visitor) of the next day, Counts the number of visits to a
store by a single customer. cart, unique token, persistent
for 2 weeks, Stores information about the contents of
your cart.
_secure_session_id, unique token, sessional storefront_digest,
unique token, indefinite If the shop has a password, this is
used to determine if the current visitor has access.
PREF, persistent for a very short period, Set by Google and
tracks who visits the store and from where
AGE OF CONSENT
By using this site, you represent that you are at least the age
of majority in your state or province of residence, or that you
are the age of majority in your state or province of residence
and you have given us your consent to allow any of your
minor dependents to use this site.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any
time, so please review it frequently. Changes and clarifications
will take effect immediately upon their posting on the website.
If we make material changes to this policy, we will notify you
here that it has been updated, so that you are aware of what
information we collect, how we use it, and under what
circumstances, if any, we use and/or disclose it. If our store is
acquired or merged with another company, your information
may be transferred to the new owners so that we may continue
to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any
personal information we have about you, register a complaint,
or simply want more information contact our Privacy
Compliance Officer at help@alivesynbiotic.com